- A client was in need of expanding their IT department. The client had recently completed a refresh of their network and servers. They had gone from individual management of switches to managing all their switching and firewall products under one management plane. This created complexities for the organization and one wrong configuration could bring down their entire enterprise. PBCLLC took over the network, servers and helpdesk from the organization. Since the organization’s IT is managed by PBCLLC, we have been able to increase the availability of on-premises and cloud applications, increase security posture and increase productivity by recommending additional business-critical products or streamlining procedures
- A client’s IT Director had recently left to pursue another job. The IT Director was the only IT support the client had. PBCLLC offered to begin managed services for the client. During the on-boarding process, PBCLLC had discovered issues impacting business-critical functions. PBCLLC while going through on-boarding corrected the issue and stabilized the environment. During this onboarding, PBCLLC created a fail-over environment to the cloud, initiated Office critical data backups, began filtering mail and removing those with viruses or malicious code and conducted monthly phishing attack training.