From proactive monitoring to strategic consulting, we deliver unmatched expertise to optimize your technology ecosystem. Our IT Managed Services ensure seamless operations, while our Monitoring Services provide real-time insights to prevent disruptions. With our Consulting Services, we offer strategic guidance to align your IT investments with your business goals and industry best practices. Experience the power of integrated IT solutions tailored for your success.
Whether you’re facing IT challenges, preparing for future growth, or simply seeking more responsive support, Premier Broadband & Consulting, LLC is your trusted partner. Our certified experts proactively identify risks, remediate vulnerabilities, and stabilize your environment before issues escalate. We specialize in security, performance, compliance, and cost-efficiency.
Let’s talk about how we can improve your business IT today. Schedule your consultation now—your future-ready infrastructure starts here.
At Premier Broadband & Consulting, LLC, our Operations Framework keeps your IT systems secure, efficient, and aligned with business goals. We start with reporting to turn system data into actionable insights. Then we monitor your infrastructure 24/7 to catch issues early. Once something is flagged, we identify the root cause using advanced diagnostics. We then remediate quickly to resolve threats and restore performance. Finally, we stabilize your environment with long-term solutions and proactive planning—ensuring uptime, security, and peace of mind for your team.
| Service | Consulting | Monitoring | Managed |
|---|---|---|---|
| 8 hour blocks of support | ✅ | ✅ | Unlimited |
| Join Vendor/Manufacturer Support Calls | ✅ | 8 hour blocks | ✅ |
| Configuration & Installation Support | ✅ | 8 hour blocks | ✅ |
| Incident Response | 8 hour blocks | 8 hour blocks | ✅ |
| Basic Ticket Support (Mon–Fri, 9am–5pm) | ✅ | ✅ | 24/7 |
| Resell or Loan Equipment | ✅ | ✅ | ✅ |
| Service Level Agreements(View details) | ❌ | ✅ | ✅ |
| System & Device Monitoring | ❌ | ✅ | ✅ |
| Monthly Health Reports | ❌ | ✅ | ✅ |
| Endpoint Uptime Monitoring | ❌ | ✅ | ✅ |
| Compliance Scans, (NEW)✨Reporting, and Auditing | ❌ | Add-on | ✅ |
| Compliance and Audit Remediations | ❌ | Add-on | ✅ |
| Backup and Disaster Recovery | ❌ | Add-on | ✅ |
| Quarterly Business Review | ❌ | Add-on | ✅ |
| Patch Management (OS & 3rd Party) | ❌ | ❌ | ✅ |
| MFA & Single Sign-On | ❌ | ❌ | ✅ |
| Annual Penetration Test (Up to 2 Public IPs) | ❌ | ❌ | ✅ |
| Advanced Vulnerability Scans & Remediation | ❌ | ❌ | ✅ |
| AI-Driven Email Filtering & Phishing Training | ❌ | ❌ | ✅ |
| 24/7 Helpdesk Support | ❌ | ❌ | ✅ |
| AI-Powered Endpoint Cybersecurity & Ransomware Protection | ❌ | ❌ | ✅ |
| IT Policy Development & Enforcement | ❌ | ❌ | ✅ |
| Licensing & Vendor Management | ❌ | ❌ | ✅ |
| Exclusive Discounts on Hardware, Software & Cloud Solutions | ❌ | ❌ | ✅ |
| Full Feature List | View details → | View details → | View details → |