Confidential, lab-grade recovery coordinated through vetted recovery lab partners.

Free evaluation • Free shipping • No-data/no-charge options • 24/7 intake

When critical data is inaccessible due to device failure, accidental deletion, hardware damage, or RAID corruption, PBCLLC provides expert-guided recovery services backed by professional lab evaluation. Our process protects your data and prioritizes confidentiality, offering a clear quote before work begins.

What We Recover

  • Failed HDDs (cleanroom recovery)
  • SSD / NVMe
  • RAID / NAS / SAN / multi-disk servers
  • Mac and iPhone

How It Works

  • Submit the intake form / request an estimate
  • Receive shipping instructions/label
  • Lab evaluation + results & quote
  • Recovery performed (service-level dependent)
  • Return of recovered data

Security & Compliance

  • ISO Class 5 cleanroom (HDD)
  • SOC 2 Type II annual audit
  • HIPAA security compliance messaging
  • “Certified Secure” positioning / enterprise & government clients

Frequently Asked Questions

Do you offer a free evaluation?

Yes. Every data recovery request includes a no-obligation evaluation.

After we receive your device, it is assessed by a certified recovery lab to determine:

  • Whether the data is recoverable
  • The nature and severity of the failure (logical, hardware, or physical)
  • Estimated turnaround time
  • Recovery cost based on device condition and priority level

You will receive clear findings and a written quote before any recovery work is authorized. No recovery proceeds without your approval.

Do you offer free shipping?

Yes. Secure inbound shipping is provided at no cost as part of the evaluation process.

Once your intake is reviewed, you’ll receive shipping instructions and, when applicable, a prepaid shipping label to ensure the device is transported safely and tracked. For sensitive or high-value cases, additional handling and chain-of-custody procedures can be arranged.

What if recovery isn’t possible / I decline the recovery?

If the data cannot be recovered, you are not charged for the recovery service.

If the evaluation confirms recoverability but you choose not to proceed after reviewing the quote, there is no recovery fee. This “no-data, no-charge” approach ensures you are never paying for unsuccessful recovery attempts or pressured into authorizing work.

(Shipping, return media, or special handling costs may be discussed separately depending on the case.)

Do you handle RAID/NAS?

Yes. We support recovery from RAID, NAS, SAN, and multi-disk server environments, including complex failure scenarios.

This includes:

  • Single or multiple disk failures
  • Failed or interrupted rebuilds
  • Controller or firmware corruption
  • Accidental reconfiguration or deletion
  • Virtualized and mixed-disk arrays

During intake, we collect RAID level, number of disks, and system details to streamline evaluation and improve recovery success.

Do you handle smart devices?

Yes. Data recovery is available for many smart and embedded devices, depending on how and where data is stored.

This can include:

  • Smart phones and tablets
  • Cameras and DVR/NVR systems
  • IoT and embedded storage devices
  • Devices using internal flash memory or removable media

Recoverability depends on factors such as encryption, storage type, and physical condition. An evaluation is required to determine feasibility.

Can you recover crypto wallets?

In some cases, yes — with important limitations.

Recovery may be possible when:

  • Wallet files exist but are deleted or corrupted
  • Storage media containing wallet data has failed
  • File systems are damaged but data remnants remain

Recovery cannot bypass encryption, regenerate lost private keys, or recover wallets where keys were never stored or have been securely erased. During intake, you’ll be asked about wallet type (software wallet, hardware wallet backup, file-based wallet) so feasibility can be assessed accurately.

Can you recover a ransomed device?

In many cases, yes — but it depends on how the ransomware impacted the system.

Data recovery may be possible when:

  • Ransomware encrypted files but did not securely overwrite the underlying data
  • Storage media contains recoverable file remnants or intact backups
  • The attack was interrupted or incomplete
  • The device itself has failed in addition to the ransomware event

However, data recovery cannot reliably defeat strong encryption when files have been fully encrypted and original data has been securely destroyed. Recovery efforts do not involve paying ransoms or bypassing encryption keys.

During evaluation, the lab assesses whether files can be reconstructed, restored from remnants, or recovered from unaffected storage areas. In some cases, recovery is limited to partial datasets rather than full system restoration.

For ransomware incidents involving businesses or regulated data, recovery can be coordinated alongside incident response, forensic preservation, and compliance considerations.

Intake Form